# GenticFlow

> Automated IT resolution for IT teams and MSPs, grounded in live endpoint evidence and organization policy.

GenticFlow investigates support issues on the affected endpoint, runs supported fixes under policy, verifies the result, and writes the complete outcome back to the support record. It resolves routine work automatically and escalates exceptions with evidence.

## Core pages

- [Home](https://www.genticflow.com/): What GenticFlow is and who it is for.
- [Pricing](https://www.genticflow.com/pricing): Per-endpoint plans for verified support resolution, with technician access and a monthly AI allowance included.
- [How it works](https://www.genticflow.com/how-it-works): End-to-end flow from request to verified resolution.
- [Why GenticFlow](https://www.genticflow.com/why-genticflow): Why complete resolution must investigate, act, verify, and record the outcome.
- [Security](https://www.genticflow.com/security): Security posture, data handling, and compliance.

## Capabilities

- [Resolution playbooks](https://www.genticflow.com/resolution-playbooks): Reusable, approved playbooks for common issues.
- [Automation workflows](https://www.genticflow.com/automation-workflows): Visual workflow builder for multi-step automations.
- [Incident intelligence](https://www.genticflow.com/incident-intelligence): Investigate related device signals, likely causes, and the endpoints affected by a support issue.
- [Usage visibility](https://www.genticflow.com/usage-visibility): Track AI consumption by source and review the included allowance.
- [Integrations](https://www.genticflow.com/integrations): Connectors for PSAs, ticketing, identity, and endpoint data sources.

## Audiences

- [For internal IT teams](https://www.genticflow.com/for-it): Small and mid IT teams that own end-user support.
- [For MSPs](https://www.genticflow.com/for-msps): Growing MSPs running an L1 service desk.
- [Solutions](https://www.genticflow.com/solutions): Outcome-oriented entry points by goal and PSA.

## Use cases

- [Slow computer investigation](https://www.genticflow.com/use-cases/slow-computer-investigation)
- [Disk space remediation](https://www.genticflow.com/use-cases/disk-space-remediation)
- [Outlook support automation](https://www.genticflow.com/use-cases/outlook-support-automation)
- [Printer ticket automation](https://www.genticflow.com/use-cases/printer-ticket-automation)
- [VPN ticket triage](https://www.genticflow.com/use-cases/vpn-ticket-triage)

## Reference

- [Glossary](https://www.genticflow.com/glossary): Definitions for IT support, MSP, and automation terms used across the product.
- [Compare](https://www.genticflow.com/compare): Side-by-side comparisons with service desks, chatbots, and workflow tools.
- [Requirements](https://www.genticflow.com/docs/requirements): Supported operating systems, browsers, and endpoint prerequisites.

## Company

- [About](https://www.genticflow.com/about)
- [Partners](https://www.genticflow.com/partners)
- [Contact](https://www.genticflow.com/contact)
- [Request a demo](https://www.genticflow.com/request-demo)

## Legal

- [Privacy](https://www.genticflow.com/privacy)
- [Terms](https://www.genticflow.com/terms)
- [DPA](https://www.genticflow.com/dpa)
- [Cookies](https://www.genticflow.com/cookies)